Last update: March 05, 2021 This Privacy Policy regulates the processing of personal data carried out on the website www.cristema.com (hereinafter also referred to as the “website”). The user of the website must read this Privacy Policy carefully whenever he/she intends to use the website, as it may be subject to modifications without prior notice (check the update date at the beginning of the text).
1. Definition
1.1 Personal data shall be understood as information, of any nature and medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of his or her physical, physiological, mental, economic, cultural or social identity.
2. Controller and National Supervisory Authority
2.1 The entity responsible for collecting and processing users' personal data, namely the categories of data collected, how they are processed and the purposes for which they are used, is Cutelarias. Cristema, Lda, tax number 505432102 and registered office at Rua dos Lameiros, No. 577 and 605 4805-619 Guimarães, telephone number 253 576 487, email cristema@cristema.com. 2.2 National supervisory authority The national supervisory authority is the National Data Protection Commission (CNPD): Rua de São Bento, No. 148, 3º 1200-821 LISBON
geral@cnpd.pt3. Types of personal data and purposes of processing
3.1 Access to the website and navigation: when accessing the website, a set of computer data is automatically collected, which is temporarily saved in specific files and is also automatically deleted after a certain period. The collection of this data has purely technical purposes, such as connection configuration, system security, technical network administration and website optimization. The following personal data are collected for this purpose: a) IP address of the requesting processor; b) Date and time of access; c) Name and URL of the transferred file; d) Volume of data transmitted; e) Indication of whether the transfer was successful; f) Identification data of the browser software and operating system; g) Website from which you accessed our website; h) Name of the Internet service provider. 3.2 Contact form: if you wish to contact Cutelarias Cristema, Lda directly through the website, you must fill in the form provided for this purpose, which can be found in the “Contacts” menu. You will be asked for some personal data such as your name, email address and location. The collection of this data is only intended to make it possible to respond to your request and provide you with the information you need. 3.3 Newsletters: Cutelarias Cristema, Lda offers visitors to its website the possibility of subscribing to a free newsletter service. The purpose of this service is to provide subscribers with relevant information within the areas of interest covered by the services provided by Cutelarias Cristema, Lda. In order to use this service, you will necessarily have to provide your email address. You may unsubscribe from the newsletter service at any time by simply following the instructions at the end of each newsletter. 3.4 The User guarantees that the personal data provided to Cutelarias Cristema, Lda are true and is responsible for communicating any changes to them.
4. Provision of data to third parties
4.1 Your personal data may be disclosed to third party service providers who assist Cutelarias Cristema, Lda in the exercise of its activity such as web page hosting services, brand management and product promotions. As far as possible, Cutelarias Cristema, Lda seeks to ensure that the entities that have access to personal data are credible and offer high guarantees of protection, never transmitting data to them beyond what is necessary to provide the contracted service. 4.2 In addition, your personal data may be disclosed to third parties to: Satisfy requirements imposed by law or by competent governmental or judicial authorities; Satisfy requirements necessary to establish or sustain legal proceedings or to defend a legal action; Your personal data may also be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request by the authorities, for the purposes of preventing fraud against us (anti-fraud services).
5. Period of retention of your data
Your personal data will be kept for the period necessary to comply with legal obligations. In the absence of a specific legal requirement, the user's personal data will be stored and kept for a period of 10 years.
6. Storage of your Personal Data
Personal data collected and processed by Cutelarias Cristema, Lda are stored on servers with limited access, located in controlled facilities.
7. Data transfers abroad
If the provision of certain services by Cutelarias Cristema, Lda implies the transfer of users' personal data outside of Portugal, Cutelarias Cristema, Lda will strictly comply with the applicable legal provisions, namely regarding the determination of the suitability of such Country with regard to the protection of personal data and the requirements applicable to such transfers.
8. Security measures
To prevent unauthorized disclosure or access and to ensure appropriate use of users' personal data, Cutelarias Cristema, Lda uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes, in order to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of unlawful processing. To this end, in addition to using the HTTP protocol over an additional security layer that uses the SSL/TLS protocol (HTTPS), its system encrypts information to ensure that it is not intercepted when transmitted over the network and has implemented authentication/access control systems (login and password) and the use of firewalls.
9. Cookies
This website uses cookies to improve its service. Some cookies are essential to guarantee the functionalities provided, while others are intended to improve performance and user experience. You should not continue to access our website after the warning about cookies, if you do not agree with their use. For more information about the cookies used by this website and how to manage and modify them, please consult our Cookie Policy.
10. Data Subject Rights
In accordance with current legislation, the user has the right to access and rectify their personal data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability to the extent applicable. They may also object to their data being used for the purpose of creating their customer profile; in this case, they will not be able to benefit from personalized offers or services. In addition, they may, at any time, request to stop receiving our communications for marketing and advertising purposes. These rights may be exercised by contacting Cutelarias directly. Cristema, Lda, – by post: Rua dos Lameiros, No. 577 and 605 4805-619 Guimarães – by e-mail: cristema@cristema.com
11. Link to social networks
We allow connections to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them. These are links to social networks external to the #company and subject to their own Privacy Policies. These networks may record information regarding users’ activities on the Internet, including on our website. We recommend that you review the terms of use and privacy policies of these social networks to find out exactly how they use users’ personal data, as well as the procedure for deleting or limiting the processing of such data.
12. Children
The Cutlery Cristema, Lda does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, do not provide us with personal data. If you believe that a minor has provided personal data to #company, please contact us so that we can make every effort to delete such personal data from our databases.
13. Applicable law
In the event of any controversy or claim of any nature related to this website, Portuguese law will apply, regardless of any conflict of applicable laws. Without prejudice to the submission of a complaint to the national supervisory authority identified 2.2, the parties agree that all legal actions or proceedings arising from or related to this Privacy Policy will be within the jurisdiction of the Portuguese courts and agree to submit any dispute relating to this matter to the jurisdiction of the Judicial Court of the District of Guimarães.
14. Updates to this Privacy Policy
This Privacy Policy is subject to change. The date of the last update to this document is indicated by the “Last Updated” legend in the header of this document. Changes to this Privacy Policy will be effective upon posting on the website.
